Learning Objective

To understand how GROVVEY CRM PLUS functionality and it's benefits.

At the end of this tutorial you will be able to understand:

Key points includes:

  • How to manage and organize customer data, including contacts, leads, and accounts.
  • How to track sales opportunities and manage the sales pipeline effectively.
  • How to schedule and track tasks, meetings, and activities for a streamlined workflow.
  • How to utilize email marketing features and manage customer communications directly from the CRM.
  • How to manage customer support tickets and enhance customer service operations.
  • How to generate and analyze reports to make data-driven decisions.
  • How to set up automated workflows and reminders to improve efficiency.
  • How to configure user roles, permissions, and security settings to safeguard data and control access.